Privacy Policy

Texas Diamond Garage Inc (“Texas Diamond Garage,” “we,” “us,” or “our”) operates txdiamondgarage.com and provides lift, suspension, wheel, and custom truck services from Eagle Pass, Texas. This policy explains what information we collect, why we collect it, and what we do with it.

Information We Collect

We collect information you give us directly when you fill out our quote request form, call us, text us, or contact us through our website. This may include:

• Your name and phone number
• Vehicle details you provide (make, model, year, drivetrain)
• What you’re looking for (lift, leveling, wheels and tires, lowering, custom work) and related preferences
• Photos of your vehicle, if you choose to upload them
• Your preferred contact method and language
• Your SMS/text messaging consent, and the date and time you gave it

We also automatically collect limited technical information when you visit the site, such as your browser type, device type, the pages you view, and the page that referred you. See Cookies and Analytics below.

We do not knowingly collect information from children under 13.

How We Use Your Information

We use the information we collect to:

• Prepare and send you a quote for the work you asked about
• Contact you about your quote, appointments, and service updates
• Answer your questions and provide customer support
• Schedule and perform the services you request
• Improve our website, our services, and how we communicate
• Meet our legal, tax, and recordkeeping obligations

We do not sell your personal information.

SMS/Text Messaging

By providing your phone number and consenting on our quote request form, you agree to receive text messages from Texas Diamond Garage regarding your quote, appointments, and service updates. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Analytics

Our website uses cookies and similar technologies to keep the site working properly and to remember your language preference. Cookies are small files stored by your browser. You can block or delete cookies in your browser settings, though parts of the site may not work as intended if you do.

We do not currently use Google Analytics or any other third-party analytics service on this website. If we add one, we will update this policy and change the date at the top of this page. Should we add Google Analytics in the future, it may set cookies and collect information such as your IP address, device, and browsing activity on our site; you can opt out of Google Analytics across all websites at any time using Google’s browser opt-out add-on.

We use the Meta (Facebook) Pixel on this website. It may set cookies and collect information such as your IP address, device, and the pages you view here, and it allows us to measure advertising performance and show ads to people who have previously visited our site. You can manage ad preferences in your Facebook and Instagram account settings, and you can opt out of interest-based advertising through your device or browser settings.

Third-Party Services

We use a small number of trusted service providers to run our business and our website. These may include:

• Netlify — website hosting and delivery
• Google Analytics — website traffic and usage measurement, if and when analytics is enabled
• GoHighLevel — our customer relationship management (CRM) system, used to store your quote request and manage our communication with you
• Meta (Facebook/Instagram) — website measurement and advertising, via the Meta Pixel

These providers may process your information only to provide services to us, and are not permitted to use it for their own marketing purposes. As stated in the SMS/Text Messaging section above, mobile opt-in data and consent are never shared with third parties.

We may also disclose information if required by law, subpoena, or other legal process, or where necessary to protect our rights, safety, or property.

Data Retention

We keep your information for as long as needed for the purposes described in this policy — generally, for as long as you are a customer or an active prospect, and afterward as needed to meet legal, tax, accounting, and recordkeeping requirements.

Records of SMS consent and opt-out requests are retained for as long as required to demonstrate compliance with applicable messaging regulations. When information is no longer needed, we delete it or remove details that identify you.

Your Choices

• Text messages: Reply STOP to any message to opt out at any time. Reply HELP for assistance.
• Phone calls: Tell us at any time that you’d prefer not to be contacted by phone.
• Access or deletion: Contact us using the details below to request a copy of the information we hold about you, or to ask us to correct or delete it.
• Cookies: Manage or block cookies through your browser settings.

Security

We take reasonable measures to protect the information we collect. Our website is served over an encrypted HTTPS connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be reflected here, so please check back periodically.

Contact Us

If you have questions about this Privacy Policy or about how we handle your information, contact us:

Texas Diamond Garage Inc
2881 N Veterans Blvd
Eagle Pass, TX 78852
Phone: (830) 776-5363
Email: txdiamond2019@hotmail.com